Delete Your Account
Last updated: 2026-08-11
You can delete your XVPN account and the personal data linked to it at any time. This page explains the two ways to do it, what is erased, and what we are legally required to keep. You do not need the app installed to request deletion.
Option 1: Delete it yourself (immediate)
Sign in on this website, open Dashboard → Profile, and choose "Delete my account". You will be asked to type your email to confirm. Deletion runs immediately: your account is anonymized, all active sessions are signed out, and the personal data listed below is erased. This cannot be undone. Any active plan or remaining balance is forfeited.
Option 2: Ask us by email
If you can no longer sign in, send an email to support@xvpn.in from the email address registered to your account, with the subject "Account deletion request". We verify that the request comes from the account owner, then perform the same deletion and confirm by reply. Requests are completed within 30 days at the latest.
What is deleted
Your email address, name, phone number (if any), password, registered devices, third-party sign-in links, and every stored network address you connected from. The account itself is replaced by an anonymous placeholder so nothing can be traced back to you.
What we must keep
Payment and invoice records are retained for the period required by tax and accounting law, linked only to the anonymized account, never to your identity. Aggregate service statistics that were never tied to any individual are unaffected. We never had your browsing activity, DNS queries or destination addresses, so there is nothing of that kind to delete.
Prefer not to delete everything?
You can export a copy of your data or correct it under Dashboard → Profile without deleting your account. For any other data request, write to support@xvpn.in.
Full details on the data we hold are in our Privacy